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Legal

Terms & Conditions

Last updated: July 2026

1. Who we are and how to contact us

TOFU Driving School is a trading name of Azura And Partners Limited, a company registered in England and Wales (company number 16687856), with its registered office at 8d Ashfield Parade, London, N14 5AB ("TOFU", "we", "us", "our").

You can contact us by email at hi@tofudriving.com or by writing to the registered office above.

2. About these terms

These Terms & Conditions apply to your use of this website and to the services we provide or help arrange. By using this website, making an enquiry, booking a lesson through us, or buying a course or franchise from us, you agree to these terms.

Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If any part of these terms conflicts with your statutory rights, your statutory rights prevail.

3. The role we play

Learner driving lessons are delivered by self-employed driving instructors, who may be independent, franchised, or trainee instructors working under a trainee licence. For learner lessons, TOFU acts as an introducer and provides support and coordination: the contract for the lessons themselves is normally between you and your instructor, not with Azura And Partners Limited.

We contract with you directly for instructor training (including ADI/PDI courses), franchise arrangements, and any services you pay us for directly.

References on this website to "our instructors" describe the TOFU network and teaching approach and do not change who your lesson contract is with.

4. Prices and payment

Lesson prices vary by area, instructor, lesson type, package, promotion, and vehicle type. We do not publish fixed lesson prices; please confirm the price directly with your instructor before booking.

Payment for learner lessons is made directly to the individual instructor. We do not normally process or hold these payments, and payment queries for lessons should be raised with the instructor first.

We accept payment directly for instructor training, ADI/PDI courses, franchise fees, and related services. Prices for these are confirmed to you in writing before you commit.

5. Your right to cancel a course or service bought at a distance

If you are a consumer and you buy a training course or other service from us online, by phone, or otherwise without meeting us in person, you normally have the right to cancel within 14 days of entering into the contract, and to receive a refund.

If you ask us to start the service during that 14-day period, you may be required to pay for what has already been provided up to the point you cancel. If you expressly agree that the service should be fully performed within the 14 days and acknowledge that you will lose the right to cancel once it is, you will not be able to cancel once the service is complete.

To cancel, tell us clearly by email at hi@tofudriving.com before the 14-day period ends.

6. Lesson cancellations and rescheduling

The following applies to learner lessons and is operated by your instructor. Please give at least 48 hours' notice to cancel or reschedule a lesson.

  • If less than 48 hours' notice is given, the instructor may charge the full lesson fee
  • If you are late, the lesson may still finish at the originally scheduled end time
  • A lesson you do not attend may be treated as a missed lesson and charged in full by the instructor
  • Your instructor may vary this notice period; where they do, they will tell you before you book

7. Refunds

Refunds for learner lessons are handled by your instructor, as payment is made directly to them.

For courses or services paid to us, refunds are given in line with your statutory rights (see section 5). Beyond those rights, any further refund is at our discretion and reflects training already delivered, materials or resources already supplied, DVSA or third-party fees already incurred, and reasonable administrative costs.

Except where the law requires otherwise, refunds are not available for lessons cancelled with insufficient notice, missed lessons, services already delivered, expired packages, or DVSA test fees.

8. Packages and prepaid lessons

Where lessons are bought as a block or package, any expiry period will be made clear at the time of purchase. Packages are personal to you and are not transferable or exchangeable for cash unless we agree otherwise or the law requires it.

9. Learner eligibility and responsibilities

To take driving lessons, you must:

  • Hold a valid UK provisional or full driving licence and bring it to each lesson if asked
  • Meet the DVSA eyesight standard and be fit and safe to drive
  • Tell your instructor about any medical condition, eyesight issue, medication, disability, or licence restriction that could affect your driving
  • Not attend a lesson under the influence of alcohol, drugs, or any substance that may impair driving
  • Follow the instructor's reasonable safety instructions during lessons

10. Fitness to drive and safety

You are responsible for the accuracy of the information you give about your fitness to drive. Your instructor may refuse to begin or continue a lesson, and may end a lesson, if they reasonably believe you are unsafe or unfit to drive, are under the influence of alcohol or drugs, or behave in an abusive or dangerous way. A lesson ended for these reasons may be charged.

11. Driving tests

Unless we agree otherwise in writing, you are responsible for booking and managing your own theory and practical driving tests and for paying DVSA fees. Use of an instructor's vehicle for your practical test depends on you being assessed as ready and on payment of any agreed test-day and vehicle-hire fee directly to the instructor.

12. Instructor training and franchise

Where you train with us to become an instructor, or join us under a franchise, additional written terms apply and are provided separately before you commit; those terms take precedence over this section for that relationship.

Becoming an approved driving instructor depends on you passing the DVSA's qualifying tests, which are set and marked by the DVSA. We provide training and support but cannot and do not guarantee that you will pass any test, qualify, obtain pupils, or achieve any particular level of income. Test availability and timescales are controlled by the DVSA.

13. Use of this website

This website and its content (text, design, logos, images, and code) belong to us or our licensors and are protected by intellectual property laws. You may view and use the site for your own personal, non-commercial purposes. You must not copy, reproduce, or reuse our content without our permission, or use the site unlawfully or in a way that could damage or disrupt it.

Some material is not ours and remains the property of its owners. In particular, the UK traffic-sign artwork shown on this site is Crown copyright and is reproduced under the Open Government Licence v3.0, purely as educational illustration; it is not our content and the permission above does not apply to it.

Some photographs on this site are by third-party photographers and are used under the Unsplash License (unsplash.com/license), which permits commercial use; each carries a small credit to its photographer. Those photographs remain the property of their photographers, and the permission above does not apply to them.

Some factual guidance on this site is derived from gov.uk / DVSA material under the Open Government Licence v3.0. The Apple logo and App Store are trademarks of Apple Inc.; App Store links use Apple's official badge under Apple's marketing guidelines, and any third-party app icon shown remains its developer's property.

Some educational illustrations are generated with artificial intelligence and are labelled as such. We review them against the Highway Code and official traffic-sign and road-marking guidance before publication, but they are simplified teaching aids and do not replace road signs, road markings, the Highway Code, or instruction from a qualified driving instructor.

We aim to keep the information on this site accurate and up to date but do not warrant that it is complete or error-free. Information about driving-test rules reflects our understanding of current DVSA guidance, which can change; always check gov.uk for the definitive position.

14. Our responsibility to you

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any breach of your statutory rights as a consumer.

Subject to that, we are not liable for: driving-test results or your performance; DVSA test availability, delays, or cancellations; traffic, weather, or road conditions; the acts or omissions of self-employed instructors in relation to lessons contracted directly with them; or any loss that was not foreseeable at the time you entered into the contract with us. Where we are liable to you for a service you paid us for, our liability is limited to the amount you paid us for that service.

15. Complaints and dispute resolution

If you are unhappy with a learner lesson, please raise it first with your instructor. For complaints about our own services, contact us in writing at hi@tofudriving.com with your name, contact details, the instructor's name (if relevant), the date and time, and a clear description of the issue. We aim to acknowledge complaints promptly and to resolve them fairly.

If we cannot resolve a dispute, you may be able to take court action. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may bring proceedings in your local courts.

16. Events outside our control

We are not responsible for failure or delay in performing our obligations caused by events outside our reasonable control, such as severe weather, transport disruption, illness, or action by a public authority including the DVSA. Where such an event occurs, we will take reasonable steps to reschedule or, where appropriate, refund.

17. General and changes to these terms

If any part of these terms is found to be unenforceable, the rest continues to apply. Our failure to enforce a term is not a waiver of it. A person who is not a party to these terms has no rights to enforce them.

We may update these Terms & Conditions from time to time; the current version is always published here with the date it was last updated. The version in force is the one published when you make your enquiry, booking, or purchase.